Imagine having a personal tech concierge, dedicated to making your smartphone experience seamless. That's the promise Oppo is making with its Find X9 series!
Launched initially in China in mid-October, and then globally later in the month, the Find X9 and Find X9 Pro are now coming with a unique perk: dedicated one-on-one support. If you purchase one of these premium handsets, you'll gain access to exclusive, priority service at Oppo service centers in international markets.
What does this exclusive service entail?
It's like having your own personal tech butler! Support is delivered through popular online platforms like WhatsApp, Line, and Zalo. This means you can get real-time product and service consultations from a dedicated service representative.
But here's where it gets interesting: these aren't just any customer service reps. Oppo's service butlers are trained as experts, equipped to handle a wide range of customer inquiries with depth and precision. Each butler boasts an average of over five years of experience catering to premium phone users, with expertise in quality assurance, complaint resolution, and technical support.
And this is the part most people miss: these butlers have direct access to Oppo engineers, ensuring prompt and effective solutions. Oppo guarantees a response and resolution within twelve hours! They can also help schedule appointments at service centers or arrange convenient pick-up and delivery repair services. Furthermore, they proactively share useful information, such as schedules for the latest system upgrades, notifications about new updates and features, practical tips, and special offers.
Here are some price examples:
- Oppo Find X9 5G: 512GB 12GB RAM, around £984.99
- Oppo Find X9 Pro: 512GB 16GB RAM, around €1,299.00 or £1,194.99
Important Note: The Find X9 series is available in select countries, including Indonesia, Thailand, Malaysia, Singapore, the Philippines, Vietnam, and Mexico.
Now, the question is: Is this level of personalized service a game-changer? Does it justify the premium price tag?
What do you think? Would you be more inclined to purchase a phone knowing you'd have this level of support? Share your thoughts in the comments below!
